At VoiceCraft Media, we stand behind what we build. Here's exactly how refunds work across our products and services no fine print designed to confuse you.

Still You (Book) — $37

The Still You 30-Day Implementation Guarantee

Read the book. Complete the Voice DNA framework in Chapter 5. Apply it to one piece of content.

If you do the work and don't feel a meaningful difference in how AI responds to your voice, we'll refund every penny.

We can offer this because the framework works — and because if you do the work, you'll know it works within 30 days.

This isn't a safety net. It's a confidence signal. To request a refund, email [email protected] within 30 days of purchase with a brief description of what you implemented. We review every request personally and respond within 48 hours.

Still You Workbook & The Still You Blueprint Masterclass

These are instant-access digital companions to the book. Because access is granted immediately upon purchase, all sales are final and non-refundable.

The Content Catalyst Accelerator (Course) — $1,497

The Content Catalyst Accelerator 14-Day Guarantee

Complete Module 1 and build your Voice DNA document. If it's not the right fit, request a full refund within 14 days of purchase every penny back.

To qualify: complete Module 1 and build your Voice DNA document within 14 days of enrollment. Email [email protected] with your completed Voice DNA document attached, and we'll process your refund within 48 hours. We review every request personally.

Done-With-You & Done-For-You Services

This includes Content Catalyst™, the Brand Clarity & Strategy Intensive, LaunchWise, the Podcast Breakthrough Blueprint, and Signature Sound Setup. Because these engagements involve custom strategy work, production time, and deliverables built specifically for you, fees are non-refundable once work has begun. If you need to reschedule or have concerns about your engagement, contact us at [email protected] — we'll always try to make it right before anyone asks for a refund.

Monthly Subscription Services

This includes EverCast Voice Model™ Podcast Production and Signature Video & Audio Podcast Production. Subscriptions bill on a recurring monthly basis and are non-refundable for the current billing period once that period has started. You may cancel future billing at any time after your first 3 months, with 15 days' written notice, as outlined in our Client Services Agreement.

Questions?

Reach out anytime at [email protected]. We'd rather have a real conversation than hide behind a policy.